Store Returns

We will be happy to exchange or refund full price lifestyle items returned in original purchase condition with a valid receipt within 28 days of purchase. 

We will be happy to exchange or refund full price clothing and footwear items returned in original purchase condition with a valid receipt within 14 days of purchase. 

Please note, for lifestyle Sale items (marked with * on your receipt) we will be happy to offer an exchange only within 14 days of purchase. 

For clothing and footwear Sale items (marked with * on your receipt) we will be happy to offer an exchange only within 7 days of purchase. 

Earrings are non-returnable for hygiene reasons.

This policy excludes Gift Vouchers. 

This policy does not affect your statutory rights. 

We are available to answer your queries from Monday to Friday 9am – 5.30pm. 

Vinegar Hill

110 The Promenade

Cheltenham

GL50 1NL 

Telephone: 01242 584404 

Email: info@vinegarhill.co.uk